Parents note

Is my child old enough to browse this site and use its services ?

The content of this portal, and the free or paying services offered on it, are mainly intended for audiences of all ages.
We take the greatest of care to protect minors from any violent or sexual content, or content that could upset younger viewers.
Nonetheless, you will be informed, before accessing any given game, of the minimum recommended age for access to the service, and of any potentially upsetting content.
If you are in any doubt, we encourage you to sit with your child in order to get a clear picture of the nature of our products, and perhaps even play a game in their place.
Likewise, we encourage you to be present when a new service is purchased, i.e. when your child spends his or her "Credits", the virtual money used in the game.

Are my child's name and address protected on Tanuki Club.com ?

We apply a personal data protection charter.
We will not disclose your child's name and/or address to other members of Tanuki Club.com,
nor to any company other than Les Tanukis for commercial purposes.

For more details, please see our Privacy Policy page.

Do we have to pay to use the Tanuki Club.com member space ?

Registration with, and access to, the Tanuki Club.com member space are free.
Only the games available on line are payable. These games are paid for using credits called “Credits”.
There are numerous, and fully secure, ways to buy Credits.
To find out how to buy Credits, and how much they cost click here We refer you to our General Terms and Conditions of Use for further details.

Could my child's Credits be stolen ?

No, but your child must keep his or her password secret.
The password must not be divulged to anyone else. On Tanuki Club.com, we provide your child with information and useful advice about protecting his or her account.
Caution: if you do not have an anti-virus utility, your computer could fall prey to a “keylogger”, a small program designed to record every keystroke without the user knowing. It is therefore a piece of "spyware".
If you are able to do so, you should check the computer using an anti-spyware utility.

My child registered without my consent.

If your child registered without asking your permission, you can contact our Customer Care service, supplying information on the account in question; our service will be able to block any future access to that account.
To contact Customer Care, see the Help section.
For any other questions about the protection of children on the Internet, see the webpage of the Safer Internet advocacy group e-enfance: http://www.e-enfance.org.